Creating the conditions for System change

Change isn’t all about going in and ‘doing something’ to someone and then leaving them to it. To be effective, it is a whole lot more than that. Building the conditions for change is as important as the change itself. But, what do I mean by that? Well, you can ‘diagnose’ a situation and discover what is not working so well. There are many different approaches for doing that, all of which might uncover similar things about the situation. But there’s another piece of work required and that is helping people to build the conditions that will allow changes to be made not just now, as you need them at this point in time, but on an ongoing basis, in a co-evolutionary way. One off change often doesn’t ‘stick’. You might get a financial saving, economies of flow and organisation but unless you have created the right conditions for the thinking that crated the change to flourish on an ongoing basis, your ‘win’ may be short and sharp and it is likely that the situation will, at some point, rebound right back to where it started.

Some of my work lately is around ‘system change’ and for system change is it important to create the conditions for change. In my newly developed training, I take people through the following questions:

  • How might you engage in peer to peer collaborations?
  • How might you instigate and implement change yourself, within the span of your autonomy;
  • How can you strengthen community, develop networks, collaborate and work together with people outside of your own team on an ongoing basis (particularly bringing in the voice of lived experience);
  • How can you contribute to internal system coherence;
  • How can you bring humanity and balance back into the work;
  • How do you make joint decisions, decide upon joint goals and decide what level of performance is reasonable;
  • How do you ensure effective system characteristics;
  • How do you ensure congruence between the system and its vision;
  • How do you build external relationships and gather intelligence about the world around you;
  • How do you ‘pivot’ and change quickly enough;
  • And how do you get that joint vision, meaning, purpose and identity?

These are some starting questions I use to help those who are trying to create the conditions for System change. I use my Systems Thinking Change Wheel to highlight and explore these questions and then bring in a set of Action Cards to help people take the thinking and make it into a reality. I don’t ‘do to’ people, I help them think about the situation themselves, create their own meaning, identity and purposes and then work with them by supporting them to start developing the conditions that are required. It isn’t an easy journey or a quick one. You need to be in it for the long haul and that is why it is important that you engage in systems and complexity thinking for yourself. No one can do it for you, even if they lead you to believe they can.

Creating the conditions for change using systems and complexity thinking. Spoiler alert….it’s down to you! (with other people’s help to get you started and occasionally to keep you on the right track).

If you are interested in a training session (as a group) then please do get in touch

Viable system model training

Viable System Model Training – Leeds

Out of all the approaches I use, I get asked most often about the viable system model. How do you use it? What does it look like in the real world? How do I apply it to my organisation? How do I apply it to my service? What do I look for when I am diagnosing my situation to see what might be going wrong? I can’t really get to grips with all of the text books, do you have any examples?

There has been a sudden upsurge in interest in the viable system model. Some people are realising that they need to add ‘something else’ to their current approaches to help deal with the complexity of today. In the world of consultancy, it is becoming recognised. In the world of public services, it is used more and more.

It is for these reasons that I have decided to run a 1 x day training course on the viable system model. The session will give an overview of the model and how it works and what to look for in your situation when you are using it. You will be given a real case study to apply the viable system model to. It is a case I have worked on in public services and I’ve done it this way so that I can share the real issues and barriers you might face when using the viable system model. I can also share the insights and what it meant in this particular case.

When is the training and where?

The training is being held in Leeds City Centre, on Friday 22nd March. Details and booking can be found on the Eventbrite site here https://www.eventbrite.co.uk/e/applying-the-viable-system-model-training-tickets-55827383206

I would advise booking sooner, rather than later because there are limited places and booking will close 10 days before the day

 

Who is this training for?

This training is for anyone who has an interest in applying the viable system model to a situation. You can be from any kind of background, as long as you have an interest in the subject matter.

What will I learn?

You will learn the basics of Stafford Beer’s viable system model. You will learn about the five sub-systems of the model and what their functions are. You will also learn how to apply the model to a real-world situation, learning what to look for and how to spot areas for potential improvement in a situation, based on a diagnosis using the model

Do I need prior knowledge of systems thinking or the viable system model?

You do not need any prior knowledge of the viable system model to attend this course. It does help if you have some knowledge of systems thinking but don’t worry if you don’t. Systems thinking is such a wide field that any key concepts etc will be explained throughout the session. It is important to do this because of the wide range of interpretations that exist.

What will the format of the training be?

There will be some element of presentation when explaining the model. The majority of the day, however, will be your practical application of the model to a given case study. You will undertake a diagnosis of a messy situation, using a number of ‘guides’ that you will be provided with to help you along. It will be a mixture of thinking about certain elements alone and in groups and you will be guided by the trainer throughout.

The case study will be a situation that the trainer has actually worked on. That way, she can share real insights as to how the model can be applied and what you can look for when trying to identify areas for improvement. The case study is from public services. This area has been chosen for its ‘messiness’ which gives opportunities to demonstrate areas for improvement in many places. You do not have to have experience of or a background in public services to understand the case study or undertake the diagnosis. In fact, it can sometimes help if you don’t know much about the situation in the case study.

Do I need to do any prior reading for the training?

No, prior reading is not required.

Do I need to bring anything with me on the day?

Just the usual pen and notebook, if you want to make notes and, of course, the willingness and enthusiasm to learn in a friendly and sharing environment.

 

Systems Thinking Training

Are you keen to learn systems thinking in a relaxed and friendly environment? Want something that fits your context? Want to learn about practical on the ground use of systems thinking using case study examples? Sick of the really high prices charged by large consultancies? Get in touch. I might be able to help you.

I am a Visiting Lecturer in Applied Systems Thinking at CASS Business School, City University, London and an Associate Lecturer in systems thinking (thinking strategically: systems tools for managing change) at the Open University. I also work as an independent systems thinking trainer and consultant.

Partnering with a number of colleagues (which allows us to bring experience from a wider scope of sectors) we can deliver our standard systems thinking training or develop something bespoke for you. Our prices may well be much cheaper than larger consultancies.

Get in touch pauline@systemspractitioner.com