Services

I offer a range of both standard services and packages of support tailored to your needs. If your requirements are not listed below, please do get in touch as this is a limited list only.

Lecturing and tutoring

I am an Associate Fellow of the Higher Education Academy and am available for lecturing/ tutoring in systems thinking.

I am currently an Associate Lecturer with the Open University on the courses: TB871 Making Strategy with Systems Thinking in Practice, TB872 Managing Change with Systems Thinking in Practice and T219 Environmental Management 1.

I am also a Visiting Lecturer at Bayes Business School, City University, London, In applied systems thinking on the undergraduate business courses.

I am used to supporting students on their systems thinking journey. Being an experienced practitioner myself, I bring am able to bring my extensive practical experiences of applying systems thinking approaches to real world situations into my tutoring practices.

I am particularly interested in online tutoring.

Systems thinking coaching

Some clients I work with are learning to apply systems thinking to their situations themselves. To support this, I coach them as they get to grips with applying systems thinking approaches in reality. Many have not applied systems thinking before and so it helps to have some guidance along the way. Coaching sessions are usually 1-2 hours long and there is no minimum number that have to be booked. We work out your requirements between us. Please get in touch if you want an initial chat (up to 30 mins) to explore this option further.

Place based systems change support

If you are working with a group of colleagues from across a geographical area and require some systems thinking and systems change input, then I can tailor that input to your requirements. That might be delivery of bespoke workshops and/ or observations in your context with a ‘systems thinking lens’ and/ or coaching. I can work 1:1 with people or with groups to enhance their systems thinking and systems change knowledge and skills.  I use my Creating the Conditions for Change materials to support some of this work.

Commissioning, change, transformation and improvement support

I can help you to look at your complex situation ‘through a systems thinking lens’, support you in understanding the complexity you face and why you are getting your current outcomes/ results. I can then help you to develop a set of options for improvement that are complexity and systems thinking informed.

I have a background in both public services and private organisations in strategy and transformation and also in quality improvement and operational management. I have significant NHS commissioning experience and can help to inform your commissioning decisions using a systems thinking lens. I am used to cross organisational working, particularly across health and care.

I use the viable system model and other systems and complexity approaches to guide my work. I have my own consultancy approach that enables me to undertake a ‘systems health check’ of your complex situation and identify areas of potential improvements. The length of input can be tailored to your needs.

Online training

I offer a range of training in systems thinking, systems change, systems leadership and systems modelling/ mapping techniques developed bespoke to your needs. In addition, I offer standard 2-2.5 hour training sessions on systems thinking, systems change and systems leadership.

Please get in touch if you want an initial chat (up to 30 mins) to explore this option further.

Exploring Curiously Workshop

In this workshop you will learn how to develop your systems thinking observational skills, how to spot common patterns of system behaviour and understand what might be causing those patterns. You will also learn where places of intervention might be to make positive change.

This is a 2.5 hour online workshop, for groups of up to 12 people.

Creating the Conditions for Change Workshop

This is a highly interactive 4-hour online workshop that uses a case study example from the NHS. In this session you will learn what conditions help to enable change. This workshop comes with a short A4 booklet about creating the conditions for change and utilises a Systems Thinking Change Wheel and actions to guide you through the session.

This is a 4 hour online workshop for groups of up to 12 people (min 6 people required)

Viable System Model Workshop

This workshop is for those who have some familiarity with systems thinking and are interested in understanding what makes systems viable. You will learn about the elements of Stafford Beer’s Viable System Model and how to apply it in real life situations.

This is a 2.5 hour online workshop for groups of min 6 people.

Systems thinking ‘micro’ training taster sessions

These sessions are 1 hour long, delivered online. They give a taster of some key elements of systems thinking and how it can be used. Cost is per person and you need a minimum of 4 people for me to run the session. Please make enquiries for costs.

Support with your Community of Practice

I offer systems thinking input and coaching for those working to develop a community of practice in their context. I can help guide you through getting started with your community of practice, how to gain momentum and how to understand the challenges your community of practice might come up against over time.

Facilitation

I offer facilitation services, particularly for workshops with multi-agency attendees.

Note about online training

Many organisations have asked me if they can record my training sessions. I do not allow this due to the sensitive material used in the sessions and because my materials are copyrighted. When you sign up to a training session, you are paying for the session to be delivered to you, not buying the materials/ training session, unless agreed with myself.

Please contact me for further details: pauline@systemspractitioner.com