Services

Services I provide

I provide the following services as standard and many additional bespoke management consultancy and systems thinking services. Please get in touch for further details.

Online training

Introduction to systems thinking

This is a 2-hour online session that is ideal for those coming across systems thinking for the first time. You will cover ‘what are systems’ ‘what is systems thinking’, how it is applicable to the workplace and how to get started with systems thinking. No prior knowledge of systems thinking is required.

 

Introduction to system leadership

This is a 2.5-hour online session that is idea for those coming across system leadership for the first time. You will cover what we mean by the term ‘system leadership’, how the emphasis is different to other forms of leadership and what you might have to deal with as a system leader. No prior knowledge of system leadership is required

 

Creating the conditions for change

This is a highly interactive 4-hour online session that uses a case study example from the NHS. In this session you will learn what conditions help to enable change and you will work on the case study to understand how to ‘create the conditions for change’. This workshop comes with a short A4 booklet about creating the conditions for change and utilises a Systems Thinking Change Wheel and actions to guide you through creating the conditions for change. A min of 6 people is required for this workshop.

 

Face to Face Training

I offer training in applying systems thinking to your situation. This can be a standard session(s) or can be tailored to your needs. Many of my sessions use case studies from my work. Alternatively, I can use a case study of your own and build the session(s) around that

Creating the conditions for change

This is a highly interactive one-day workshop that uses a case study example from the NHS. In this session you will learn what conditions help to enable change and you will work on the case study to understand how to ‘create the conditions for change’. This workshop comes with a short A4 booklet about creating the conditions for change and utilises a Systems Thinking Change Wheel and action cards to guide you through creating the conditions for change. A min of 6 people is required for this workshop.

 

Viable System Model

This workshop is for those who have some familiarity with systems thinking and are interested in understanding what makes systems viable. If you have no knowledge of systems thinking then I can combine this with an ‘Introduction to systems thinking’ session.

Systems thinking basics

This is a 1-day workshop that introduces you to some basic systems thinking approaches that you can easily apply to your everyday context. The session is developed specific to your context.

In place working on Systems Change

If you are working with a group of colleagues from across an area and require some systems thinking input, then I can tailor that input to your requirements. That might be bespoke workshops and/ or observations in your context with a ‘systems thinking lens’ and/ or coaching. I can work 1:1 with people or with groups to enhance their systems thinking and practice skills.

Support with your Community of Practice

 I offer systems thinking input and coaching for those working to develop a community of practice in their context. I can help guide you through getting started with your community of practice, how to gain momentum and how to understand the challenges your community of practice might come up against over time.

Organisational and operational improvements

I can help you to look at your situation ‘through a systems thinking lens’, support you in understanding the complexity and why you are getting your current outcomes/ results. I can then help you to develop a set of options for improvement that are complexity and systems thinking informed. This can be a short 10-day overview of a small area or a 20-day more in-depth review, tailored to your needs.

Lecturing

I am an Associate Fellow of the Higher Education Academy and am available for lecturing/ tutoring in systems thinking.

Facilitation

I offer facilitation services, particularly for workshops with multi-agency attendees.

Public services management consultancy, transformation and commissioning

I have a background as a Commissioner and have done substantial work in the NHS. I can undertake service reviews, cost savings reviews, project and programme management and many other management consultancy services, all informed by a systems and complexity thinking approach.I use a combination of systems thinking approaches to help organisations thrive and survive in challenging circumstances. I can help you to focus on creativity, innovation and contextual competencies to enhance your capacity, capability and adaptability.

Please contact me for further details: pauline@systemspractitioner.com